Service Items: Providing convenient way for foreign distinguished guests to see doctors
Charge for Service: RMB500yuan for each time
Hospitals Providing Services: The Institute of Traditional Chinese Medicine of Jiangsu Province & The People’s Hospital of Jiangsu Province
Introduction: 118114 experts will join hands with the first class hospitals (The Institute of Traditional Chinese Medicine of Jiangsu Province & The People’s Hospital of Jiangsu Province) to provide convenient way for our distinguished clients. You will enjoy an all-round medical treatment through a convenient tunnel offered by us. During the medical examination, our clients will be accompanied by specialized staff of medical care. What’s more, you will have private environment and a chance to see the doctor one-to-one. Besides, the service for VIP includes registration, fetching the drug and report as well as paying the fee for our clients. All of the above facilitate our clients conveniences and the hospitals assorting service, so as to provide the clients full experience of distinguished and professional medical service, satisfying their requirement for medical service of high efficiency and quality.
Service Content:
1.Reservation of Experts’ Medical Treatment
Experts of the 118114 have sincerely invited the first class hospitals, such as The Institute of Traditional Chinese Medicine of Jiangsu Province & The People’s Hospital of Jiangsu Province, as our distinguished partner of medical institutions. As a result, we can provide conveniences of seeing doctors for foreign distinguished guests (VIP) ,as well as reservations such as reservation of the experts, medical examination from experts and physical examination at hospital.
2.Private Environment for Medical Care Provided for Foreign Distinguished Guests(VIP)
Our partner of medical care institutions offer VIP Rooms so as to provide
easy access to medical examination and to eliminate the uncomfortable feelings for being examined with other people. Then you may enjoy quiet environment, showing your distinguished status.
3. Guidance and Companion for Medical Examination
Our “green passage” will offer companion staff for you during the whole medical examination. Instead of inconvenience in finding the examination room and impatience in all kinds of procedure, you will fully enjoy our considerate service.
4. Priority of Health Examination
The “green passage for foreign distinguished guests” will provide you the priority of some health examination, so that save your time.
5. Priority of Physical Examination at Hospital
Through the green passage for foreign distinguished guests, our clients will have comprehensive and specific physical examination designed as set food. We will also arrange physical examination for you first, then set up health file of your own to guarantee your health.
Service Procedure:
1.Telephone Service: Dial “118114”, press key “3”to enter--?speak out the card number and the password--?certificated by system--?conducted by manual work--?announce the appointment result
Internet Service: http://health.16099js.com.cn/---->input the card number and password--?choose the hospital and expert then hand in the requirement--?announce the appointment result
2.VIP Rooms for Foreign Distinguished Guests
3.All around service from professional nurses
4.Guidance of health from professional staff
5.After the medical examination, our service staff will see the clients off the outpatient service hall
6.Cell phone users can dial 025-84791919 or 025-51771097, our medical consultants will provide online service.
Operation Procedure:
Appointment Service: a) call the Jiangsu health hotline:118114 appointment service for foreign guests arrange regular working people answer the phone.
b) Dial 025-84791919 or 025-51771097 for appointment. Oue member of the Service Department are in charge of the related service such as answering the phone or paying return visit.
c)For consumers submitting appointment through net, the service group members of the Service Department will answer the phone or pay a return visit or other related service.
d)Telephone line for special use: dial 025—85791919(telephone) or******(PHS phone)to ask for your requirement. Our medical care consultant will catch a contact with the representatives of the hospital and then make an arrangement of the service and appointment for you.
Representatives of the hospital will wait respectfully for our clients at the outpatient service hall.
Then our clients will be taken to the VIP Medical Examination Room.
Representatives of the hospital will give our clients an all round service during the examination.
A Return Visit on Services:
After the examination, the service group members for VIP will pay a return visit by phone. So that we can find out whether our clients are satisfied with the pattern of services provided by us and the doctors. We’ll also try to figure out if there is any other requirement of our clients.